Warranty


What you should expect before, during, and after your curb installation.

Before:

  1. Two days prior to our arrival, please make sure all sprinklers are shut off and do not run during that duration.
  2. Please allow us access to your job site easily, i.e. insuring gates are unlocked for fenced in areas.
  3. Please keep pets indoors or contained for the duration of the installation.
  4. Ensure ALL utilities are marked clearly, including sprinklers, irrigation lines, telephone wires, cable TV, and any other buried items. Limitless Curbs is not responsible for any damage occurred to unmarked utilities during the install.

During:

  1. Our installation crews make their best effort to leave the jobsite clean and neat. During the extrusion process some remnants of concrete may be left around the installation areas, especially around corners. It is incredibly difficult to remove these remnants while they are wet. After a 24 hour curing period, the concrete can be picked up in small pieces and thrown away or crushed by foot and mixed in with the bed topsoil. Since the price does not include a return trip, we apologize in advance for any mess left immediately after installation.

After:

  1. Your landscape edging to set to begin curing upon completion of the installation. The curb should not be sprayed or misted with water. Doing so will most likely discolor the curb. The curb with not fall apart or crumble after we leave the jobsite. Make sure all neighbors or family members stay away from the curbing after we leave the job site for 24 hours. The most curious of neighbors will approach your new curb within the day of our departure to see your new fantastic curb.
  2. Keep all sprinklers off for two additional days following the installation. Excess moisture on or around the curbing will effect the curing process. Excess water around the curb will hamper its curing process giving it a permanent blotchy look. If it begins to rain within eight hours after we leave the job, try to cover the curb with plastic. Irrigation, backwash from pools, condensation lines, or rain can damage curbs within the first 48 hours.
  3. Take any needed precaution to keep pets, children, vandals, and any objects away from your curb for at least 24 hours. It will be hard to the touch generally within one day, but will need a few days to harden completely. Refrain from anyone testing the "hardness" of the curb as it will likely damage it if not fully cured yet.
  4. Sprinkler work and any landscape work must be started at minimum of 48 hours after installation; however, caution must be taken as any shovels, picks, or wheelbarrows as they can damage the curb within the first several days of its curing.
  5. All landscape contractors or other contractors working for you should use extreme caution around your edging for at least 7 to 10 days. Limitless Curbs is not responsible for any damages that occur after we leave a job site.
  6. If your curb is damaged after the installation crew has left, we will come back and make necessary repairs, however there is a $100.00 minimum charge for this service. We will do the best job within our capabilities, however repairs rarely look as good as the initial installed curb.
  7. For the first 7 to 10 days, lawnmowers should be kept off of the edging. The wheels would likely not damage the curbing, but the metal corners of the lawn mower may scratch or damage the curb during the curing process.
  8. Efflorescence (white powdery substance on curb) is not covered under any warranty as it is a natural occurring cement property and not caused by lack of workmanship. It does appear on occasion randomly. It can appear after a rainstorm, of if there is any excess moisture around the curbing. It happens generally in the fall and winter months due to excess moisture in the air. Efflorescence does not reflect on our workmanship or materials. The intensity of efflorescence varies depending on the hardness of water, volume that got on the curb, or any amount of salts in the water.  Please ensure your sprinkler heads while the system is on and adjust them to minimized the amount of water spraying directly on your curbs. If you recently planted sod and are watering frequently, efflorescence may appear more readily. Be patient, wait for your lawn to get established, and the curb to cure; then you clean your curbing.  A solution of 50/50 vinegar and water with a light brush will remove efflorescence. You may have to do this a few times, however eventually the efflorescence will go away.
  9. Fertilizers and chemicals will stain the curbing as they would any other concrete product. You should alert any landscapers to avoid directly spraying your curbing with any fertilizers or chemicals. If you feel there may of been some curbing affected, you can hose it down shortly after they have finished.
  10. Curbing with any color may look splotchy for up to 30 days while the concrete goes through the curing process. This will go away as it cures and should not be confused with efflorescence. Concrete is darker in color when it is first laid due to water content, and lightens up as the concrete cures.
  11. Concrete curbing is like any other type of concrete and will eventually crack. We try to control the cracking with expansion joints. If cracking occurrs, it should be in these expansion joints. We experience very little cracking in our products; however, if there are any solid cracks out of the joint (over 1/8″), we will replace the damaged area during the warranty period.  A quick warning to note, repairs can be difficult to make in colored concrete. It is impossible to get a perfect color match again. Sometimes the solution is worse then the problem. A hairline crack is less noticeable than a patch or discolored curbing.

Warranty Information

Your curbing has a one-year warranty against defects in materials and workmanship. Any areas in question will be replaced or repaired at no charge if the materials we used or the manner of installation by our workmen caused the defect.

A few of the items not covered:

  1. Any cracking in the curbing due to settlement of the ground beneath the curbing is not covered. Cracks must be wide enough to slip a quarter down into the curb for the replacement of that section to be warranted.
  2. Cracking or breakage occurring due to driving over the curb with any vehicles or equipment is not covered.
  3. We do our best to make sure that the color is true throughout your curbing; however, we cannot guarantee that the curb will match perfectly throughout the entire job. The color of your curb is a close representation of our color chart and will not be a perfect match. Due to the variation in a color pigment products used to color concrete, there could be a slight difference in color across the curb when finished. Stamped and embossed colors will vary from job to job.
  4. For stamped and embossed products: Customers should expect some fading, color variation, and spider cracking of the product due to the nature of the stamping and embossing process.
  5. No color claims will be accepted if sprinklers are left on or turned on 2 days prior to or 2 days after installation. This excess job site moisture will adversely effect the color of your finished curbing project and is not covered under warranty. Tell tale signs including washed out color, blotchy color and /or abnormally light or dark areas are a direct result of excess moisture at the jobsite and no claims can be honored if such is evident.
  6. There could be a color variation from the color chart you chose the color from. Any variation of the color chosen is acceptable. Claims of wrong color or no color in curb can only be evaluated after 30 days have past.
  7. Efflorescence (white powdery substance) is not covered under warranty since it is a natural occurrence.